If items arrived damaged please call the store to initiate a return. If item(s) are damaged we will pay for all refunds/shipping. Due to our small size, we do not offer returns but do offer exchanges. We offer an exchange within 14 days of product arrival to your home. If you have any issues/questions before ordering please feel free to call the store for more information or to send us pictures to see if said item will work. 214-585-0600.